Q) Where can I learn about your products and services?

Please visit www.drromia.com for our complete product info and blogs. You can also follow us on Instagram:,  Facebook: and Twitter: for all our customer testimonials, product range and updates. 

Q) How do I know which products are right for me?

Message us on Facebook, Instagram, Twitter or by emailing us at sales@drromia.com. You can also call us or WhatsApp us at 0308 2790111 or 0300 1223103. Our lines are open Monday through Saturday from 9:30 am to 6:00 pm. Please note that if you e-mail or WhatsApp us outside working hours, we will try to get back to you within 24 hours.

 Q) How do I place an order online?

You can place your order by adding products from our website from the address:  . In Pakistan, you can use Cash on Delivery or credit/debit card. Anywhere else in the world, you can only use the credit/debit card option.

 Q) I am unable to place an order what shall I do?

If you experience any difficulty placing an order, please contact us at sales@drromia.com or call or WhatsApp us at 0308 2790111 or 0300 1223103. Our lines are open Monday through Saturday from 9:30 am to 6:00 pm UTC +5. Please note that if you e-mail or WhatsApp us outside of our working hours, we will try to get back to you within 24 hours.

Q) How long will my order take to be delivered?

Usually we take 2 to 3 days to deliver an order. But, for remote places and rural areas, where normal courier services are not available, it may take 5 to 6 days.

 Q) Do you provide services globally?

Right now our services are available only for Pakistan but in near future we would expand our services to the other parts of the world.

 Q) What makes Dr. Romia different from other companies?

Dr. Romia provides best quality international standard Organic, Natural and safe Skincare products at affordable prices. Our products are free from harmful chemicals. We use the best ingredients in which “Good Intentions” is the key ingredient.

Q) What is your refunds/exchanges policy?

For refunds, visit at https://drromia.com/return-policy/

Q) How do I Contact Dr. Romia or acquire info about products?

To contact please call on 0308 2790111 or 0300 1223103 or e-mail us at sales@drromia.com 

For help with anything else for providing your comments/suggestions, please feel free to drop us an email at sales@drromia.com

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